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Stores are currently only available in 8 European countries.
The company opened Self Service Repair in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK. Services visitors will be able to buy parts, and tools and receive repair manuals for Apple products. This is reported on the company's website.
Apple starts selling parts for its most popular products - iPhone 12, iPhone 13, and MacBook with M1 processors. Visitors can purchase over 200 parts and tools separately.
We believe the best technology for our customers and for the planet is a technology that lasts, which is why we design our products to be durable and rarely require maintenance or repair. But when a repair is needed, we want customers to have many options for safe, reliable, and secure repair. That’s why we’re excited to launch Self Service Repair in Europe, giving our customers direct access to genuine Apple parts, tools, and manuals
— Jeff Williams, Apple’s chief operating officer.
The company said the tools available to customers in the Self Service Repair Store are custom and engineered to withstand the rigors of high-volume, professional repair operations. Buyers will also be able to rent a repair tool kit if they need it for one-time use.
The program is part of Apple's efforts to further expand access to repairs, according to the company. But for customers who do not have experience repairing electronic devices, Apple recommends visiting a professional repair provider with certified technicians.
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