Anthropic updates Claude’s regional access rules

Anthropic has updated its regional access policy for Claude, effective November 12. The policy spells out how access depends on where users are, where their company is based and who owns or controls it.

The policy covers Claude’s apps and API, as well as access through cloud providers and authorized resellers. It sets out three restrictions:

• Physical location. People can’t use Claude from an unsupported region, even if their organization is eligible for access.
• Company location. An organization incorporated or headquartered in an unsupported region can’t use Claude. The restriction also applies to employees and users accessing Claude through that organization from a supported region.
• Ownership and control. The same restriction applies if people or entities in an unsupported region directly or indirectly own a majority stake in the organization or control it.

Anthropic first introduced restrictions based on company ownership and control in September 2025. The updated policy explicitly covers employees and users working across borders.

Anthropic says it can suspend or terminate access for violations. Users who believe their account was suspended by mistake can appeal by signing in with the affected account.